Ongoing Development
Support

Website maintenance and dev work —
handled like your in-house team.

Our Ongoing Development Support gives you fast, reliable help with everything from urgent bugs to scheduled updates and new feature rollouts. We’re your external dev team — consistent, accountable, and always ready to step in.

Built for Stability and Speed

When you bring us in, we start by learning the ins and outs of your current website setup. That means understanding your tech stack, mapping out your plugin environment, and documenting how your systems currently work — not just what they do, but how they do it. From there, we set up clean, safe development environments and deployment protocols that let us make updates quickly and confidently.

We also create standard operating procedures (SOPs) for the most common tasks — the updates, tweaks, and fixes that happen often but shouldn’t slow you down. With this groundwork in place, we’re able to step in at any moment and get to work without delay or confusion.

Fast Turnarounds. No
Downtime Drama.

When something breaks, we don’t make you wait. Urgent bugs and critical issues are typically resolved within 12 hours, giving you peace of mind when it matters most. For routine updates — like content changes or layout adjustments — we move just as quickly, usually delivering within a day or two depending on complexity.

We don’t just rush to fix things; we test thoroughly before anything goes live. Whether it's a plugin update, a new feature request, or a simple visual adjustment, we handle it with care and speed. You won’t have to manage timelines or chase updates — that’s our job.

Flexible Pricing,
Better Value

This is not a subscription. You only pay for the hours you need, starting with a small initial commitment.

Start with as low as 10 hours montly
Scale up as your needs grow
Enjoy priority access and discounted hourly rates compared to standard agency pricing
Get project management, brand documentation, and internal systems setup — included

Let’s Map Out Your Publishing Success

Book a free strategy call to discuss your magazine website redesign, paywall setup, content migration, layout design, or publishing automation.

What We Can Handle

Our development support covers the full spectrum of website needs, from behind-the-scenes maintenance to forward-facing improvements. We handle CMS updates, manage plugins, and run regular tests to make sure everything functions smoothly. When bugs pop up, we fix them quickly — and we troubleshoot browser or device-specific issues to ensure a consistent experience across the board.

Need front-end changes or UX improvements? We make those too, carefully adjusting layouts and optimizing user interactions to support your goals. We also focus on speed and performance — improving page load times and meeting Core Web Vitals standards.

For marketing teams, we set up new landing pages, install tracking scripts, and configure lead forms with confidence. And when it’s time for something bigger, like migrating your site or deploying to a staging environment, we manage the entire process without disrupting your team.

Why It Works

Faster than freelancers: No ramp-up time — we integrate quickly with your team
More flexible than hiring: Get expert help without the overhead
Cross-functional support: Design, dev, and marketing under one roof
High ROI: Scalable solutions built to drive business growth

Let’s Map Out Your Publishing Success

Book a free strategy call to discuss your magazine website redesign, paywall setup, content migration, layout design, or publishing automation.

Frequently asked questions

How do we communicate with your team?

You can send requests via email or manage everything in Asana, our preferred project management tool. We use it to track progress, organize priorities, and handle revisions — all included in your service.

What happens during onboarding?

We get to know your website’s structure and tools, document your key systems and plugins, and set up dev environments and SOPs. That way, we can respond quickly without needing to relearn your stack each time.

Can I schedule planning or check-in calls?

Yes. As part of ongoing support, you can book strategy or status meetings with our team to review priorities, plan features, or walk through ideas.

How fast do you handle tasks?

Urgent bug fixes: within 12 hours
Content updates: within 24 hours
Most layout/design changes: within 48 hours
Larger or more complex requests are scoped and scheduled based on need.

What’s the minimum commitment?

We start with a minimum block of hours per month. From there, you can scale up based on your workload — no subscription or long-term contract required.

What happens if I use more hours than expected?

You continue at your discounted partner rate. We track time transparently and alert you when you're approaching your balance.

What types of websites do you support?

We work exclusively with WordPress websites. Whether your setup is custom-built or theme-based, we’re equipped to handle updates, optimizations, and new feature development with confidence.

Ongoing Development Support